MCI strives to assist all our patient’s needs, and most of our services are covered by extended health benefits. Before visiting our clinic, we encourage you to review your policy to explore important details regarding coverage and billing. After your appointment, MCI staff members are happy to assist you in contacting your insurance company and asking all the appropriate questions to determine your coverage and eligibility for all of our services. We can also assist you in submitting your insurance claim as well, as some insurance companies will allow us to bill them directly.
We recommend you wear loose, comfortable clothing and close-toed comfortable shoes, like sneakers, to your appointment. Please arrive 15 minutes early, so you have time to fill out intake forms, and bring any materials (referrals, medical documents, etc.) that will be helpful or necessary for your care. Your appointment will begin with an assessment of your history and health concern, then your therapist will recommend a comprehensive course of treatment and a treatment plan that is best for you. We offer comprehensive treatment plans including Chiropractic Care, Registered Massage Therapy, Nutrition and Wellness, Foot Care Services/Products and more.
Our team can connect you with an MCI The Doctor's Office physician for referrals, or any other medical assistant. The best way to find a family physician is to register with Health Care Connect. Once you register, you’ll receive guidance in finding a physician in your area(s) of choice. Get started here
No, you do not require a doctor’s referral to book an appointment. If you receive a group/personal insurance, you may require a doctor’s referral in order to be reimbursed by your insurance provider for any charges you may incur during treatment.
We offer a wide range of physiotherapeutic and rehabilitative services, including:
• Manual therapy
• Sport Injury Rehabilitation
• Injury Assessment & Education
• Ergonomic Education and Correction
• Individualized Exercise Prescription
• Arthritis Management
• Therapeutic products
• Therapeutic taping
• Brace fitting Services
• Running Analysis
• Chiropractic Care
MCI strives to assist all our patient’s needs, and our clinics have safety measures in place for your protection. According to these guidelines, medical advice is best given in person during an appointment at one of our facilities. We do not provide medical advice via email/telephone due to the Patient Medical/Legal Confidentiality Act.
Yes — we do accept patients that may have been involved in a motor vehicle accident (MVA) or a workplace injury (WSIB). Please bring your motor vehicle accident information, insurance and adjustor information and all accident related reports to your first appointment), so that we can handle the entire process smoothly.
Please follow the link below to our list of locations, and contact your clinic directly so they can help you with arranging and transferring copies of your chart. Please note that there are fees associated with this service.
Yes we do. Please ensure that your company offers WSIB coverage prior to attending to our clinics. Please also bring all your WSIB documentation to your first appointment, including your claim number.
Government-funded physiotherapy services are no longer covered by OHIP. However, we do accept Extended Health Benefit Plans, Motor Vehicle Accident claims (MVA) and Workplace Safety Insurance Board (WSIB) claims.
We do accept IFH if the appropriate and valid documentation is presented at every visit.
We accept cash, debit, Visa and MasterCard.